Frequently Asked Questions

Everything you need to know about our products

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What surfaces can I use this on?

Our multi-purpose cleaner works on kitchen benchtops, bathroom surfaces, tiles, splashbacks, glass, stainless steel, and most hard surfaces around the home. We don't recommend it on untreated timber or natural stone like marble without testing a small area first.

Is it safe around kids and pets?

Yes! Our cleaners are made with plant-based ingredients and are free from parabens, phthalates, and harsh chemicals. They're safe to use around kids and pets when used as directed. As with any cleaning product, we recommend keeping bottles out of reach of small children.

Are the products actually eco-friendly?

Absolutely. Our cleaners are plant-based, vegan-friendly, paraben-free, and phthalate-free. We use refillable bottles to reduce plastic waste, and our bulk sizes (2L, 5L, 20L) mean even less packaging per clean. Everything is handmade in Wundowie, WA with Australian-sourced ingredients where possible.

How do I use the refill sizes?

Simply pour the product from your refill container (2L, 5L, or 20L) into your empty 500ml spray bottle. No dilution needed - the refill is the same ready-to-use formula. One 20L refill makes about 40 spray bottles.

How long does a 500ml bottle last?

It depends on how often you clean, but most customers find a 500ml bottle lasts 3-4 weeks with regular household use. That's why we created the refill sizes - so you can always have product on hand without the cost of buying new bottles.

Do you ship Australia-wide?

Yes! We ship to all Australian states and territories. Flat rate shipping applies, and orders over $50 qualify for free shipping. Orders are packed and shipped from Wundowie, WA within 5-7 business days.

What's the shelf life?

Our products have a shelf life of approximately 12 months from the date of manufacture. Store in a cool, dry place away from direct sunlight for best results.

Are these products vegan?

Yes, all Dust 2 Clean products are 100% vegan-friendly. No animal products or byproducts are used in any of our formulations, and we never test on animals.

Who makes these products?

Every bottle is handmade by Tamara Somerville in Wundowie, Western Australia. Tamara is a professional cleaner with over 10 years of experience - she created these products because she wanted something that worked in real homes without the harsh chemicals. These are the same cleaners her team uses every day in clients' homes across Perth and the Wheatbelt.

Do you offer wholesale pricing?

Yes! Our 5L and 20L sizes are perfect for commercial cleaners, Airbnbs, offices, eco stores, and gift shops. Get in touch with us directly for wholesale pricing and bulk orders.

Still have questions?

Get in touch or just try a bottle - we think you'll love it.